Terms and Conditions

General Terms and Conditions

I. According to the Terms and Conditions, the parking of caravans/RVs is carried out only in the units as shown in the map below.

II. Each unit is 100 sq.m. which can fit a caravan or camper of up to 8 m X 2.5 m along with a forcelt or awning. Permanent or semi-permanent structures are not allowed to be built on the site! The allowed number of persons staying within one unit is two adults and up to 3 children under 18. 

Map of the Glamping

ІІІ.  The price of the rented units depends on the following pricelist

Prices include :

– use of sanitary facilities (showers, WC) 
– parking of one vehicle 
– garbage collection 
– access to electric supply-16А (4kw.) 
– water supply 
– video surveillance and security 
– maintenance of common grounds, grass, plants, pest control. 

The price does not include:
– cost of consumed electricity (all units have their own electric meter). The electricity used is paid on departure from the glamping.

Other Terms and Conditions

Check in 12.00 check out 12.00.
Early check in and late check out are possible for a fee, if the place is not occupied.

1. Automobiles shall be parked exclusively on the concrete parts of the units for the sake of protection of the grass and camping infrastructure.

2. The maximum electric power allowed is 3.5 kW, regulated through 16 A switches in the switchboard. If the switch is down due to a problem with the electric installation, the guests shall duly inform the glamping staff.

3. Pets are allowed for free at the Alliance Glamping, after presenting a valid pet passport showing all necessary vaccines. When crossing common areas the dogs have to be wearing muzzles on a leash. The responsibility for the pet is entirely on its owner, and so it cleaning up after it.

4. Guests of the Glamping and their visitors may confine their personal belongings within the limits of the selected unit.

5. The Glamping shall not be held responsible for material and non-material damages to the guests caused by break-downs related to electric cuts or water cuts caused by third parties. No responsibility shall be borne in case of incapacity to use the service or for material and non-material damages caused by force majeure, natural disasters, storms, wind, rain, etc. We request of our guests to insure their property.

6. The Glamping shall not be held responsible for forgotten, lost, or stolen property left unattended. 

7. Cleaning and maintaining order at the unit is entirely the responsibility of the guest.

8. Garbage is dumped in containers at the allotted places.

9. The glamping staff shall service, clean and upkeep the facilities for water, electricity, sewage, and the green areas.

10. Removing property left by guests after checking out of the glamping is a standard procedure.

11. For all issues, concerns, and questions, please contact the glamping staff.

Glamping Alliance Rules and Regulations

Thank you for choosing to stay at the Alliance Glamping, Plovdiv! We are eager to welcome the camping community and happy to have you as our guest! We will do everything possible to ensure that you have an enjoyable camping experience. Violation of these rules may result in immediate removal from the campground without refund.

Our policy is pay per use, consequently services are broken down in great detail so as you needn’t pay what you are not using.

1. All vehicles may be parked only on the designated sites in the glamping grounds

2. Access of vehicles is granted through a barrier equipped with a QR coder reader.

3. Access to private shower and WC is by means of a prepaid QR code. 

4. Excellent hygiene shall be observed in the sanitary facilities.  
It is forbidden to use the washing machines for heavily soiled clothes with mud, oils and dyes, as well as for washing textiles for pets.

5. Washing RVs and vehicles is allowed only in the designated zone next to the sanitary facilities. Waste water shall be discharged from your tank via hose directly attached to the sewer to ensure hygiene and eliminate smells.

6. Guests staying at the glamping are entitled to parking one vehicle only in the pre-selected unit with access to electricity with the QR code received in advance on booking. For any extra vehicles use the paid parking lot of the motel.

7. Electric consumption shall be charged on departure and the consumption may be checked real time in the client profile on our website in terms of kW, A, V. Maximum power: 4 kW.

8. Guests are not allowed to openand meddle with the electric switchboards or interfere with the electric supply.

9. Caravans and RVs shall be allocated a unit on reservation. Any change of location will result in lack of access to electricity and undeactivated sprinklers at the new unit.

10. BBQs and grills may be used only at the hired unit, or the BBQ next to sanitary facility. Open fires are strictly forbidden!

11. Loud music is not allowed at any time and quiet hours shall be observed from 14:00 to 17:00 and 23:00 to 9:00 a.m.

12. The Party gazebo is available against payment in two options – shared or private use. It has its own WC, fridge, sink, grill, microwave, toaster, coffee machine and juicer.

13. Dogs shall be kept on a leash with a muzzle when crossing the common grounds. Cleaning up after them is strictly required.

14. Maximum speed of vehicles in the glamping is 20 km/h.

15. During the online booking you need to agree to the Rules and Regulations. All guests and visitors are required to observe them strictly. In case of damage of glamping property, charges shall apply amounting to the cost of the damages.

16. Recording video surveillance ensures security.

17. Water on site is not recommended for drinking.

18. An unregistered visitor pays a fivefold fee.

19.The use the contacts of the sanitary room for personal power supply of campers is charged 50E / day
 
20.Washing machines are only used for washing human clothes. Their use for washing pet textiles is fined 50E

21. The Alliance Glamping reserves the right to amend and supplement the Rules and Regulations.